How to Become a Hospitality Manager?
Dive into the world of hospitality management with our comprehensive guide on how to become a Hospitality Manager
In this Career Outline
Introduction to Hospitality Manager
"In the hospitality industry, a manager’s greatest asset is their ability to make every guest feel at home."
A Hospitality Manager oversees the daily operations of restaurants, resorts, or hospitals, including housekeeping, accounting, spa treatments, maintenance, and the front desk. They develop standard procedures, enhance customer experience, and create strategies to boost revenue and profit. They ensure smooth operations, address issues across departments, and handle financial aspects while working with suppliers.
Steps to Become a Hospitality Manager:
Step-1
A degree in Hospitality Management, Business Administration, or a related field is often required. This foundational education will provide you with the essential knowledge of the industry.
Step-2
Start by working in entry-level positions such as front desk staff, event coordinator, or food and beverage assistant. Hands-on experience is crucial for understanding the day-to-day operations of the hospitality industry.
Step-3
While not always necessary, a master's degree in Hospitality Management or Business Administration can enhance your credentials and open doors to higher-level management positions.
Step-4
Focus on developing leadership, communication, and problem-solving skills. These are critical for managing staff, interacting with guests, and handling unexpected situations effectively.
Step-5
Consider certifications such as Certified Hospitality Administrator (CHA) or Certified Hospitality Supervisor (CHS) to validate your expertise and commitment to the field.
Step-6
Join industry associations, attend conferences, and connect with professionals in the field. Networking can provide valuable insights and open up opportunities for career advancement.
Step-7
Once you have the required experience and qualifications, start applying for managerial roles. Tailor your resume to highlight your relevant skills and experiences in the hospitality sector.
Eligibility Criteria
| Eligibility Criteria | Description |
|---|---|
| Eligibility | Must possess at least 50% aggregate marks in 12th grade from a recognized board (PUC/CBSE/ICSE/ISC, etc.). |
| Educational Background | High school diploma or equivalent. |
| Undergraduate Degree | Must earn a degree in BBA, B.Com, or a Diploma in relevant fields to become a Hospitality Manager. |
| Postgraduate Degree | An MBA in Hospitality Management can be helpful for pursuing higher-level positions and gaining advanced knowledge in the field. |
| Entrance Exams | Should procure a valid score in entrance exams such as UGAT, CUET, DU JAT, SET, IPMAT, BHU UET, etc. |
- Must have at least 50% aggregate in 12th grade from any recognized board (PUC/CBSE/ICSE/ISC). Cut-offs may vary by college.
- A valid score in entrance exams like UGAT, CUET, DU JAT, SET, IPMAT, BHU UET, etc., is required. Some colleges conduct their own Entrance exams after 12th, such as NMIMS, Symbiosis International University, XUB, Andhra University, LPU, and others. Each state also offers its own entrance exams.
- A BBA/B.Com degree or a related diploma is necessary to pursue a career as a Hospitality Manager.
- An MBA in Hospitality Management can enhance prospects for higher education and advanced learning.
Not eligible to pursue this career?
Find out different career options based on your current academic accomplishments. Enquire with our career experts and build a roadmap to your career success!
Tasks to perform as a Hospitality Manager:
Knowledge & Skills Required
Hospitality Managers must possess a wide array of skills to succeed in their careers. Here are the key knowledge areas and skills needed to excel in this field:
| Knowledge Required | |
|---|---|
| Understanding of the overall operation of hospitality services | Techniques for providing excellent guest experiences |
| Budgeting, forecasting, and financial analysis skills | Skills for organizing and executing events and functions |
| Techniques for hiring, training, and managing staff | Knowledge of compliance with relevant laws and regulations |
| Skills Required | |
|---|---|
| Problem-Solving Skills | Analytical Skills |
| Research Skills | Fieldwork Proficiency |
| Communication Skills | Teamwork and Collaboration |
Understanding What are soft skills? and why is it important,as they complement technical abilities and enhance overall performance in the field of Hospitality Manager.
The Knowlegde and Skills don't intrigue you?
Your career may not align with your interests. Identify them and match with careers requiring those skills for faster growth and success!
Job roles offered for a Hospitality Manager:
After obtaining the qualifications to become a Hospitality Manager, several career paths are available, including:
Responsible for planning and executing events, both internal and external, managing all aspects like venues, suppliers, budgets, and on-site arrangements. Strong organization, budgeting, and scheduling skills are crucial.
Oversees cooking in restaurants or food establishments, manages kitchen staff, ensures quality, prepares dishes, and controls food costs. Key skills include food preparation, customer service, time management, and safety compliance.
Manages all food coming out of a restaurant, ensuring quality, safety, and timeliness. Responsibilities include menu development, staff training, and overall kitchen management. They frequently advance to positions like head chef or restaurant manager.
Manages staff productivity and production-related costs, often involved in research and development. Requires negotiation skills, typically a master’s degree, and experience in the field.
Uses data to help businesses set competitive prices to boost market share and revenue. They create pricing models considering competition, market trends, and customer data, and work closely with sales and marketing teams across various industries.
Not sure where you fit in?
With countless career options, choosing the right path can be tough. Analysis and guidance sessions help clarify what to study, pursue, and achieve.
Career Opportunities for a Hospitality Manager:
Hospitality Managers can opt for various fields of work in the companies listed below:
| OYO | Marriott International | Taj Group of Hotels |
| IHG Hotels and Resorts | Accor | Treebo Hotels |
| Hyatt Hotels Corporation | ITC Hotels | Oberoi Hotels & Resorts |
| Radisson Hotel Group |
Colleges offering courses for Hospitality Manager:
Here is the list of colleges offering the Best courses after 12th:
| Institute of Hotel Management Catering & Nutrition, Pusa | Institute of Hotel Management, Bangalore, (IHM Bangalore) |
| Institute of Hotel Management Catering Technology and Applied Nutrition, Mumbai | Institute of Hotel Management Catering Technology and Applied Nutrition (IHM), Kolkata |
| Institute of Hotel Management, Catering & Nutrition, Lucknow | Dr. Ambedkar Institute of Hotel Management, Catering and Nutrition (IHM) |
| Institute Of Hotel Management Catering Technology and Applied Nutrition, Goa | Welcomgroup Graduate School of Hotel Administration (WGSHA), Manipal |
| Institute Of Hotel Management Catering Technology & Applied Nutrition- [IHMH], Hyderabad | Institute of Hotel Management Catering Technology and Applied Nutrition (IHM), Chennai |
End Note
Becoming a Manager in the Hospitality Sector is a rewarding journey filled with opportunities to create memorable experiences for guests and lead a dynamic team. Whether you’re just starting or looking to advance, SetMyCareer is here to guide you with Career counselling after graduation along with your career goals. Connect with our experts today to explore your path in the exciting world of hospitality management!
In this Career Outline
You don't fit in as a Hospitality Manager?
Find out your best suitable career by booking an appointment with our experts
Book now
Get In Touch
No. 14/595, 1st Floor, Nanjappa Reddy Layout, Koramangala 8th Block, Bangalore 560095