Administrative Service Managers supervise and direct organizational supported services necessary for efficient operation. This may include coordinating and centralizing the operations of several departments, like combining distribution, information, and mail services. Administrative services managers plan, direct, and coordinate supportive services of an organization. In a small organization, they may direct all support services and may be called the business office manager. Large organizations may have several layers of administrative managers who specialize in different areas.

They have a variety of responsibilities and supervise the supply, personal property procurement, recycling and disposal, secretarial and reception services, energy consumption, administration, parking, security, payroll, information and data processing, mail, telecommunications management, conference planning and travel, records management, scheduling, distribution, printing, and production.

Administrative service managers working as facility managers, supervise employees as well as design, plan, and manage buildings, supplies, grounds, and equipment.


The duties of an Administration Service Manager typically include buying, storing, and distributing supplies. They would supervise administrative and clerical personnel and set goals and deadlines for their department.

Eligibility Criteria

• Any degree is viable, but opting for BBM/BBA will provide a better overview and understanding of the market than you do from other courses.
• Must possess at least 50% aggregate from a recognized institution in 12th, from any board PUC/CBSE/ICSE/ISC, etc. However, the cut-off margin varies with the selection process of different colleges.
• There are no standardized entrance exams for enrolling in Administrative Management. The availability of these exams is exclusively based on the prospects of the University.
• Any degree is viable, but opting for B.Com/BBA or a diploma in marketing will provide a better overview and understanding of the market than you do from other courses.
• An M.BA in Service Management can also prove to be helpful while looking for a higher degree and better learning.

Tasks to perform

• Establish and cultivate relationships for promotional efforts and industry programmes that cater to certain buyer demographics, such as dealers, distributors, and consumers.
• To promote political aims, organize and cooperate with a strong, varied coalition of groups or strong corporate identity, gaining their collaboration, endorsement, and engagement.
• Generate marketing campaigns, advertising, demonstrations, or brand management campaigns to raise consumer experience recognition.
• Collaborating with consumers, corporate executives, marketing department, and marketing companies, plan and create marketing and promotions content to boost marketing strategy sales.
• Examine designs and marketing language for compliance with standards, as well as screenplays, video presentations, and other campaign literature.

Knowledge required

• Finance and Management – Understanding of corporate governance concepts and procedures, as well as capital industry, finance, and business information monitoring and interpretation.
• Arithmetic Prowess — Being able to evaluate and interpret various mathematical equations and use them to address complex problems in arithmetic, geometry, calculus, and other areas.
• Secretarial — Experience in technical and administrative tools and methodologies such as note-taking, document and record handling, stenography and annotations, the layout of forms as well as other workplace practices and etymology.
• Administration and Conduct — Knowledge of the market and management concepts used in strategic planning, capital distribution, human resource modelling, technical leadership, manufacturing processes, personnel and asset implementation.
• Computer Application — Understanding the prospects and functioning of circuit boards, processing units, circuits, electrical devices, computer equipment, plus applications and programming.

Skills required

• Rational interpretation – Use of rationality and inference to distinguish the positives and disadvantages of creative improvements, assumptions, or responses to situations.
• Influence — Inspiring and persuading people to change their behaviour and support a certain product, brand, or organisation to increase sales.
• Method of Learning — Practises and processes for selecting and implementing strength and conditioning approaches and techniques that are suitable for the case when learning or introducing new items.
• Processes Assessment — Entails identifying metrics or indices of service quality as well as the steps required to enhance or change effectiveness in relation to the system's objectives.
• Critical Analysis — Learning and identifying the strengths and weaknesses along with providing solutions and countermeasures to reduce the impact of potential problems.

Job roles offered

Once you procure the required qualifications for becoming an Administrative Service Manager, a myriad of options is open to you. There are multiple projects you can undertake throughout this line of work, and there are many other fields you can branch out to as well.

• Practice Managers: Practice managers are in charge of all aspects of a healthcare facility or clinic's daily operations, from staff management to patient relations. Assisting new recruits with orientation, giving employee training, the knowledge that duties are fulfilled, and efficiently managing customer complaints and issues are just a few of the responsibilities. A practice manager's professional path might lead to a directorship or an executive position. Almost all practice managers have a bachelor's degree in medical or healthcare administration. Most organizations demand considerable significant experience in a supervisory capacity in a medical imaging context due to the degree of authority granted to practice administrators. Successful practice managers have exceptional customer service, effective leadership, and organizational abilities in addition to a good grasp of operational healthcare organizations.
• Operations Specialist: An Operations Specialist's primary responsibilities include managing the circulation of a workforce and optimizing day-to-day tasks. In terms of bringing the two closer altogether, the position entails responsibilities such as assessing corporate operations and determining consumer requirements. Operations Specialists are detail-oriented individuals who can also see the broader picture. Because of the critical function they serve in the corporation's performance and consumer happiness, Operations Specialists generally have a high degree of work satisfaction. The job prognosis for Operations Specialists remains good, as demand for their services is projected to increase.
• Assistant Manager: Assistant managers help supervisors directly and submit to them. This position may entail administering an institution's daily operations and affairs, providing great recognition to managers, maintaining payments and personnel records, and interviewing and training new employees. Other responsibilities will differ based on the industry. Years of effective experience within an organization or sector may be used to progress into assistant manager roles. Success in prior managerial responsibilities and the acquisition of any industry-specific licenses, certifications, or other training programs may be required for progression beyond assistant manager to senior leadership positions. Assistant managers ought to have effective leadership and engagement capabilities. Individuals with strong interpersonal skills are also required for this position.
• Maintenance Manager: A maintenance manager is in charge of supervising all of an institution's facility construction, restoration, and service activities. Maintenance personnel are trained to ensure that their coworkers have the finest material equipment to perform their tasks on time and within budget. A maintenance manager should also be familiar with mechanical and drainage infrastructure, as well as woodworking and other trades. Maintenance managers operate in a variation of businesses including manufacturers, power plants, and commercial properties. When it comes to overseeing, motivating, training, and reviewing their maintenance personnel, maintenance managers must keep the corporate goal in mind. In the recruiting process, it's critical to look for people who can help a firm achieve its long-term goals and overcome its problems. In furthermore, ensuring that existing professionals continue to learn and improve via ongoing training and support is important to success.
• Radiology Administrator:Radiology administrators work in a number of contexts, including universities, healthcare facilities, diagnostic centers, and multi-specialty diagnostic centers or clinics, to organize, supervise, and integrate administrative operations for imaging departments. They enhance the business processes of their organizations by performing research and making adjustments. They provide administrative adjustments advice to their employees and executives, as well as lead and organize employment actions in their organizations. In the development of accounting techniques, radiology administrators support the facility's administration. Some radiology administrators also teach seminars and give training resources to help students with their studies.

Career opportunities

Administrative Service Manager can opt for various fields of work in the companies listed below:

• Cargill
• Taboola
• ICE
• Boston Consulting Group (BCG)
• Deloitte India
• Slice
• DocOnline
• Citi
• Oracle
• Animaker Inc.

Colleges offering courses

• All India Shri Shivaji Memorial Society's Institute Of Management (AISSMSIOM), Pune
• Jaipuria Institute Of Management (JIM), Noida
• Institute Of Business Management & Research International Business School (IBMR-IBS), Bengaluru
• Jaipuria Institute of Management (JIM), Jaipur
• Prin. L.N. Welingkar Institute Of Management Development & Research, Mumbai
• International School Of Management Sciences (ISMS), Bengaluru
• Krupanidhi School Of Management (KSM), Bengaluru
• Vaishali Institute Of Business & Rural Management (VIBRM), Muzaffarpur
• Indian Institute Of Tourism And Travel Management (IITTM GWALIOR), Gwalior
• KNS World Management College (KNSWMC), Gurgaon